When it comes to IT services – from new installations and troubleshooting to cybersecurity and maintenance – which is better?

Is it employing an in-house IT specialist or team or going for outside managed IT services Plano?

The question is not a new one but the answer depends on a couple of factors.

On one hand, managed services are a great option if you don’t want to employ on-site IT engineers. Some businesses simply do not need it, while some are better off with a remote IT helpdesk.

On the other hand, you may need an in-house IT team due to the nature of your business.

But to make the final decision, you need to weigh the pros and cons of both options. So, if you are planning to hire an in-house specialist or team of specialists versus the hire of an MSP, consider the following advantages and disadvantages to each option below.

Advantages of Managed IT Services

Saves Floor Space

When you opt for managed IT services in Plano, most of your IT setup will be controlled via a remote location. Managed services providers deploy the necessary cloud infrastructure to manage everything from their own office. And you can always contact the service engineers over the phone.

This means you don’t need to have a dedicated floor space or computers for your IT department which helps you save your space for other critical business processes to be set up.

No Need to Invest in Human Resources

Hiring a managed IT service provider means you don’t need to invest time and money in recruiting IT engineers and spend additional resources on them.

You can directly communicate with the IT staff of the managing company, and your contractual payment covers that for you.

Save on Infrastructure Costs

You may find companies offering managed IT services in Plano provide IaaS as a part of their services. This means you don’t have to spend money on your company servers and managing them.

The managed service provider offers complete management control and further optimizes your infrastructural expenditures.

Contractual Engagement

Managed IT service providers come with contractual engagement terms that help you optimize your IT spends.

You don’t have to take the headache of hiring employees, training them, managing payrolls, and provide additional office resources to them.

You only need to pay for what you will use. Whether it is server space, software products, or human resources.

Access to Wide Scope of Services

A managed IT services provider can offer a wide range of services than an in-house employee can so you can make use of such services for a much lesser spend.

Many MSPs offer Disaster Recovery, cloud services, and advanced security as a package deal, which could resolve your requirements.

There are other advantages as well such as scalability, accessibility to skilled resources, the latest technology, and 24/7 support.

Disadvantages of Managed IT Services

Lack of Control

MSPs are mostly located remotely and not on-premise. As a result, you will have little control over IT on your end.

Need for Extensive Cloud Infrastructure

As mentioned earlier, most of the companies offering managed IT services in Plano, offer their services remotely which requires you to make your IT setup cloud-ready. If you rely on legacy systems, this means you need to make additional investment to get ready for the cloud, and only then you can realize the real benefits of hiring an MSP.

Advantages of In-house IT Services

On-site Availability

By keeping IT services in-house, you will have continual, on-site access to IT help whenever you need it.

However, this only extends to business hours.

Extensive Knowledge about Internal IT Infrastructure

In-house IT service professionals will be better aware of the ins and outs of your business than managed IT services.

Disadvantages of In-house IT Services

There are several cons when you go for in-house IT services such as:

● Lack of 24/7 support

● High resource costs as you need to invest in manpower and equipment.

● A lower level of expertise

● Limited resources

So, do you plan to go for managed IT services in Plano or keep the IT services in-house? Please feel free to leave your comments below.